To ensure accurate, timely, and compliant billing and invoicing of services rendered, supporting revenue collection while maintaining high standards of accuracy, confidentiality, and customer service.

1. Clinical Billing & Invoicing

• Accurately prepare and issue invoices for outpatient, inpatient, diagnostic, and procedural services.

• Ensure all billable services are correctly captured from medical records, treatment sheets, and doctors’ orders.

• Verify pricing, approvals, and coding before invoice generation to avoid billing discrepancies.

2. Hospital Information System (HIS) Utilisation

• Learn, operate, and maintain accurate billing records within the Hospital Information System (HIS).

• Enter patient billing data, services rendered, and payments in real time or as per clinic procedures.

• Cross-check HIS entries against clinical documentation to ensure data integrity.

3. Insurance & Corporate Billing

• Prepare and process insurance and corporate billing files in accordance with contractual agreements.

• Upload required medical and billing documents through insurer portals or HIS interfaces.

• Track claim submissions, rejections, and approvals, and follow up accordingly.

4. Payment Processing & Reconciliation

• Record payments received via cash, card, insurance, and corporate accounts.

• Reconcile daily billing records with cashier reports and HIS-generated summaries.

5. Compliance & Confidentiality

• Adhere strictly to clinic policies, billing SOPs, and healthcare regulations.

• Ensure patient data confidentiality and compliance with data protection requirements.

• Participate in ongoing training related to billing processes, HIS updates, and regulatory changes.