Your focus will be to partner with ‘people managers’ of assigned BUs to manage their employees throughout their lifecycle, maintaining positive relationships, and ensuring compliance with HR policies and procedures.

Duties & Responsibilities

1. HR Business Partnering

• Oversee the day-to-day operations of the HR service delivery team, ensuring timely and accurate resolution of employee inquiries, requests, and issues.
• Ensure adherence to HR processes such as recruitment, onboarding, performance management, training, and offboarding.
• Ensure HR operations comply with all relevant laws, regulations, and company policies.
• Generate and analyse HR metrics and reports to support data-driven decision-making.

2. Relationship Management

• Build and maintain positive relationships with employees, managers, and other stakeholders, serving as a trusted partner on HR-related matters.
• Act as a point of escalation for complex employee issues, ensuring prompt resolution and effective communication.
• Foster a culture of employee engagement and feedback, seeking opportunities to improve the employee experience.

3. Project Management

• Collaborate on the implementation of new processes, tools, and methodologies to drive continuous improvement in HR operations.
• Any other cognate duties as may be necessary in the circumstance and/or required by the employer.

4. Talent & Development

• A Collaborate with the Talent Management team to identify training needs within the company to address skill gaps and promote professional development.

5. Employee Relations

• Serve as a point of contact for employee inquiries and concerns related to HR policies and procedures.
• Manage employee relations issues, including investigations, conflict resolution, and disciplinary actions.