About the Position: 

Responsible for operating computer, computer-related hardware and other operations area equipment. Performs support activities in computer operations for the Payroll Tax team. May assist in manipulating controls to rearrange sequence of job steps to continue operations when individual units of the system malfunction.  
 

Responsibilities: 

• Monitors and controls a computer console to process and complete jobs.
• Investigates error conditions in computer processing, equipment malfunction and/or network (on-line) performance in order to determine and/or apply the required corrective procedure or action. 
• Maintains the physical inventory of computer operations supplies in a designated storage area and keeps the various operations areas stocked with the supplies necessary for daily production. 
• Sets up, prepares, operates and performs preventive maintenance tasks on tape drives, computer on-line microfiche, disk units, decollators, inserters, postage meters, and similar devices. 
• Controls and monitors the on-line network from the central network control center. 
• Performs other related duties as assigned.
  
• Works under general supervision with latitude for independent judgment

Minimum Qualifications: 

• High school diploma, GED or an equivalent combination of work, training, and experience.
• 2-3 years experience in a similar role (Computer Operations, Data Entry, etc)
• Knowledge of Unix and Linux
• Knowledge of operator procedures for applications and operating system software 
• Knowledge of off-line and peripheral equipment operation and maintenance 
• Knowledge of procedures for using supplies and maintaining inventory 
• Skill in controlling processing through central console 
• Skill in maintaining a continuous production level 
• Skill in following oral and written technical instructions 
• Skill in maintaining complete, accurate written records 
• Ability to communicate effectively verbally and in writing 
• Ability to establish and maintain effective working relationships with employees, clients and public