The Officer DMU is responsible to verify all day-to-day activities/tasks of one of the assigned areas of Business Operations i.e., DMU, CDD, CPU or Correspondence unit.

The Officer DMU is responsible to verify all the day-to-day activities/tasks of one of the assigned areas of Business Operations i.e., DMU, CDD, CPU or Correspondence unit. This role acts as a checker and is responsible to verify all the operational requests assigned to him/her as per the banks process & procedures. This role will be rotated within the four areas of Business Operations as and when required based on the needs and specific requirement of each cluster.

KEY RESPONSIBILITIES:

• Verify payments emanating from customers, other banks as per the respective Bank of Mauritius cut off time.
• Verify clearing cheques (Inward and Outward); POSB Activities; Salary, SI, Direct Debit and other activities/tasks of CPU.
• Cross check if complete set of KYC documents are submitted & verify account maintenance, product registration, signature and monitor renewal/ dormant/ abandoned and closed accounts.
• Diligently ensures Data integrity and consistency with respect to all Data on Finacle (CRM) as per profile forms and KYC documents and internal requirements are captured within SLA for all customers.
• Assists Coordinators and any other senior officers for the day to day running of the Business Operations.
• Updates superiors to ensure all applications e.g., Finacle/ email/RPA/CTS/DDS/Laser Fiche/Agency Banking are up and running and liaise with the respective technical team to resolve any technical issues encountered
• Acts as a checker & ensures all checks before approving the activities/ tasks & helps to spot the activities that appears suspicious/incorrect.
• Set up and adhere to SLAs with internal & external customers. 
• Adhere to banking policies and procedures at all times.
• To ensure timely reporting to relevant authorities (BOM, etc...)

PREREQUISITES:

• Candidate should have at least HSC or diploma/degree in Banking from a recognized institution or an alternative qualification from a recognized university in a field of study relevant to the scope of work, acceptable to the Bank
• Minimum 5 years working experience in the Banking sector would be an advantage.
• Good knowledge in banking policies, guidelines & procedures and regulations would be an advantage.
• Maintain confidentiality of bank’s information and conduct business with high Integrity & Governance.
• Proficient in Excel/ MS office tools.

SKILLS:

• Team player – enjoys working in a team/collaborative
• Time Management – prioritize critical tasks
• Planning, Organizing, and reporting                                                                   
• Process and quality driven with high attention to details
• Analytical, proactive and solution oriented
• Good verbal and written communication