Customer Service Agent
- Port Louis
- Not disclosed
- Temporary / Contract
- Added 25/09/2025
- Closing 25/10/2025
- HR Manager
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Leal Communications & Informatics Ltd is seeking enthusiastic and detail-oriented candidates to join our team as Customer Service Agents.
Are you an HSC Leaver or fresh Graduates looking for a first time working expeience?
Leal Communications & Informatics Ltd is seeking enthusiastic and detail-oriented candidates to join our team as Customer Service Agents.
The successful candidates will be part of the project involving scanning, indexing, metadata creation, and quality control of documents.
Key Responsibilities:
- Scanning: Operate scanners and other digital imaging equipment to digitize physical documents.
- Indexing: Organize and index scanned documents to ensure easy retrieval and access.
- Metadata Creation: Create and manage metadata for digital files to ensure proper categorization and searchability.
- Quality Control: Conduct thorough quality checks to ensure accuracy and completeness of scanned documents and metadata.
- Metadata Entry: Accurately enter data related to scanned documents into a database.
- Documentation: Maintain accurate records of scanning, indexing, and quality control processes.
- Collaboration: Work closely with the project team to ensure project milestones are met and report any issues or discrepancies.
Requirements:
- Education: ( Minimum) Recent graduate or with an HSC pass
- Advantage : Familiarity with scanning equipment and digital imaging software
- Organizational Skills: Strong organizational and time-management skills to handle multiple tasks efficiently.
- Communication: Excellent verbal and written communication skills.
- Team Player: Ability to work collaboratively in a team environment.
- Previous experience in a similar role or past experience as internship or trainee.
- Knowledge in Microsoft Word and MS Office standards and practices.
- Basic understanding of digital preservation principles.