Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, in accordance with the SOPs.

• Welcome guests and identify their coffee preferences and needs
• Promote and sell coffee, brewing equipment, and accessories by explaining product differences
• Demonstrate brewing equipment operation to guests
• Prepare espresso-based drinks following standard recipes and presentation
• Maintain consistent drink quality and ensure excellent guest experience
• Replenish coffee beans, pastries, and other bar stock as needed
• Conduct daily inventory checks and update stock records
• Perform regular maintenance checks; report any issues to the Bar Manager
• Clean and maintain all equipment daily
• Follow food safety standards, including temperature control and product labelling
• Serve food and beverages efficiently and professionally
• Manage guest orders, process payments, and handle tills accurately
• Minimise product wastage and record any material breakages
• Order stock based on business levels and par requirements
• Ensure menus are up to date and in good condition
• Keep the work area organised and aligned with operational efficiency
• Support overall team with a flexible and dynamic approach