Purpose: Preparing, issuing and tracking customer invoices accurately and efficiently and resolving billing errors.

Principal Accountabilities

• Generate and issue accurate invoices Wholesale, HORECA (Hotel, Restaurant and Catering), Corporate sectors and individual customers.
• Verify pricing, quantities, discounts and tax calculations before billing.
• Ensure invoices comply with company policies and accounting standards.
• Maintain up-to-date customer billing information in the accounting system.
• Organise invoices and supporting documents.
• Reconcile invoices by ensuring all copies of invoices are returned by drivers.
• Collaborate with AR team to ensure timely collection of invoices.
• Any other cognate duties
• Handling cash for cash transactions invoices
• Follow up with delivery drivers for invoices not submitted
• Ensuring that all invoiced products are taken by delivery drivers and ensure no invoiced products are left on premises
• Ensure smooth communication between order team and store personnel in order to satisfy customer demands.

Experience and Skills

• Secondary education
• Data entry skills
• Proficiency in MS Office
• High degree of accuracy and attention to detail

• Excellent written and verbal communication skills 
• Solid organizational skills to keep track of invoices 
• General administrative skills
• Ability to work under pressure
• Computer literate
• Flexibility
• Teamwork