Your role will involve engaging with customers to understand their skincare needs, recommending suitable products, and helping them achieve their beauty goals. You will be a brand ambassador, representing our commitment to quality and natural beauty.

Key Responsibilities:

• Greet and engage with customers to provide a welcoming and informative experience.
• Conduct skincare and beauty consultations to understand customers' needs.
• Recommend and demonstrate products tailored to individual customer requirements.
• Maintain an in-depth knowledge of The Face Shop's product line and skincare trends.
• Achieve and exceed sales targets and performance goals.
• Ensure the store is well-stocked, clean, and visually appealing.
• Process transactions accurately and efficiently.
• Build and maintain strong customer relationships to encourage repeat business.
• Stay updated with new product launches, promotions, and beauty industry trends.
• Handle customer inquiries, feedback, and complaints professionally.

Qualifications:

• High school certificate or equivalent; certification in cosmetology or related field is a plus.
• Previous experience in retail, sales, or the beauty industry preferred.
• Strong knowledge of skincare and beauty products.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Enthusiastic, positive attitude, and a passion for beauty and skincare.
• Flexibility to work weekends, evenings, and public holidays as required.