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Assistant Level 2 - Payment Acquiring (Sales Operations)

  • Port Louis
  • Negotiable
  • Permanent
  • Added 08/07/2025 
  • Closing 07/08/2025
  • Keshini Veeramah
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Review and assess merchants/partners applications and business models. Discuss applications critically with all related stakeholders and provide appropriate recommendations to Team Leaders/Managers.

 

  • Carry out assessment for new merchants & partners by reviewing & verifying KYC documents and conducting various background checks with internal & external tools to ensure compliance with legislation, industry regulations and internal policy and procedures
  • Applies in-depth and advanced analysis, risk management knowledge and judgement with a solid understanding of industry standards to determine merchant risk profile as established under the AML/KYC, industry standards and other internal procedures
  • Conduct Enhance Due Diligence as required for merchant based on the Risk Level
  • Liaise with Merchants & Control functions as necessary as part of the KYC process and merchant assessment.
  • Communicating with merchants regarding their applications when needed to verify information & follow up for complete and timely delivery
  • Maintained detailed records on merchants for second-level review. Prepare/writing up presentations/notes for various committees
  • Perform Merchant KYC remediation as required, implement any require changes, resolution of any matters arising from the review to ensure that existing merchants are compliant with all business rules and regulations
  • Ensure adherence to relevant internal/external policies, compliance and procedures (Company’s, Associations & Regulators
  • Demonstrate advanced proficiency in all underwriting processes and policies, and be able to communicate that knowledge verbally and in writing to other staff
  • Support the business in any way as required ensuring its effective operation
  • Undertake office administrative duties as required in conjunction with operations and cross-functional teams
  • Be a Team Player and assisting all other members or staff through healthy interactions.
  • To be customer centric in all interactions and approach.
  • Promoting a positive attitude within the team.
  • Follow the day-to-day operations related to own jobs in the acquiring team to ensure continuity of work
  • Ability to work with little or no supervision
  • High level of integrity and honesty
  • Self-driven and proactive
Experience :
  • Min Degree in Banking, Risk management or any related field
  • At least 1-2 years of working experience in Merchant Onboarding, Compliance, Risk or similar role
  • Experience in merchant Due diligence and account management
  • E-commerce and High-Risk Merchant Payments experience required

Cim Financial Services Ltd

Cim Financial Services Ltd

 

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