* Check buffet set up/cleanlinees/presentation and completeness * Verify tags: correct labelling/allergen info and language accuracy. * Welcome guest during breakfast and assist with needs or feedback. * Ensure smooth service in coordination with the service and kitchen team.
Verify lunch and dinner menu with chef + tags |
Ensure the menu and tags information are correctly communicated to Restaurant Mgr of Ass F&B Mgr. |
Cross-check menu,reprint if needed and deliver to person corncern. |
To do internal audit 2 times a week according (SGS OR HAACP) |
Prepare CSI (Customer Satisfaction Index) report. |
Analyse trend and identify recurring issues. |
Raise issues to F&B Mgr and teams. |
Highlight critical feedback. |
Propose action plan for resolution. |
Follow up for the upcoming events |
Confirm event details (menu,guest count,set up). |
Coordinate with kitchen and service team. |
Follow up of PR (Purchase Request) |
Ensure timely approvals and deliveries |
Communicate with CPO if delays occur. |
Monitors F&B related emails. |
Respond urgent request. |
Flag important updates to the manager. |
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