One of our Client in the funeral industry is looking for a Service Coordinator Officer.

Key Responsibilities:

• Assessing the service needs of Clients and linking to the appropriate resources.
• Ensure synergy between clients.
• Respond to any issues occur during delivery of service.
• Monitor the services being provided and stay up to date on service introduced to clients.
• Evaluate the quality of service and identify areas that need improvement.
• Investigate and resolve customer issues, and provide appropriate solutions or recommendations.