Ensure daily banking service & attend to implementation of all front office issues & procedures. Also ensures daily follow up of debtors & cash management

Role Responsibilities;

• Take part in training and implement accordingly
  
• Keep his superior informed about all unusual matters concerning any plans affecting his/her area
  
  
• Conduct and ensure that employees receive adequate and satisfactory on-the-job training
  
  
• Ensure that discipline prevails within the team and communicate any disciplinary issues to Superior / HR Manager
  
  
• Play an active role in the team
  
  
• Assist in the building of an efficient team by taking interest in the welfare, safety and development
  
  
• Carry out effective and efficient services and assistance for both internal and external customers
  
  
• Maintain cooperative working relationships with other staff members
  
  
• Follow up on rebates, allowances, errors and postings at reception
  
  
• Perform banking duties (reconciliation cash and forex)
  
  
• Responsible for the cash inventory allocated to her/him (i.e. daily check, declaring shortfalls and separate calculation of tips)
  
  
• Encashing cheques and bills of exchange in foreign currencies for hotel guests in accordance with the credit policy 
  
  
• Ensure that all interfaces are running and all sales are booked to the guest ledger
  
  
• Booking of all sales before the day’s closing & daily closing of WINhms
  
  
• Review guest’s bill and receives payment for settlement of accounts before checkout
  
  
• Review daily statement of revenue and submits with cash, cheque or credit card slips to night auditor for examination
  
  
• Check all bookings / sales from all departments (telephone, rates, etc.), reconcile and balance these with the sales report from the departments
  
  
• All adjustments must be explained or appropriately documented 
  
  
• Perform Cash Count at FO/WC for FO/WC Float and to arrange for approval for all Petty cash disbursement as per SOP

Profile: 

• 3 years experience in hotels    
  
  
• Fluent in French and English, both written and spoken
  
  
• Computer literacy including hotel management system such as Opera, Micros, Win HMS…