The Workshop Controller must coordinate technician job tracking, manage parts requisitions, maintain attendance records, and handle job costing, including warranty and non-warranty work and is also a backup to the Technical Officer, ensuring smooth workflow on the floor in their absence.

Responsibilities and Duties:

• To request parts through the repair order process as directed by the Workshop Supervisor or Service Manager.
• To ensure that technicians are properly clocked onto service orders and that each operation line is clocked accordingly.
• To maintain and update technician attendance records via Sicorax.
• To generate and provide reports related to absenteeism, sick leave, and other attendance metrics as required.
• To be responsible for accurate costing of job cards including warranty, extended warranty, and both cash and credit transactions.
• To actively participate in the month-end closing process by ensuring all completed jobs are properly closed and documented.
• To act as a backup to the Technical Officer on the floor, assisting in managing technical workflows and ensuring operational continuity.