IT Support Engineer
- Black River
- Negotiable
- Permanent
- Added 19/05/2025
- Closing 18/06/2025
- Uma Vyapuri
We're looking for a Support Engineer who’s eager to grow in a cutting-edge environment and ready to take on exciting technical challenges.
Responsibilities:
- Provide technical support for our in-house solutions
- Diagnose and resolve complex incidents across hybrid environments
- Work with ITSM tools and apply ITIL best practices
- Guide clients in optimizing and using our platforms effectively
- Build expertise in modern collaborative and cloud technologies such as Webex, Microsoft Teams, Genesys Cloud, and AWS Connect
Requirements:
- Degree in Networking or equivalent, with strong skills in Cloud (Azure, AWS) and Server environments
- 3–5 years’ experience in technical support roles
- Fluent in English and French (spoken and written)
- Strong analytical skills, attention to detail, and a customer-first mindset
- Experience with ITSM tools (e.g., ServiceNow, JIRA) and familiarity with ITIL practices
Tech Stack:Azure | AWS | Networking | Microsoft Teams | Genesys Cloud | AWS Connect | ITSM Tools
Ready to level up your career with a collaborative, cloud-first company?
Techfindr LTD
- 126, 1st Floor, Ebene Junction, Rue de la Democratie, Ebene, Mauritius