Proactive Talent Solutions

Administrative and Training Assistant

Job Summary:

The Administrative and Training Assistant will provide support for managing, designing, developing, coordinating and conducting training programs. The duties include assisting in daily office needs and managing the institution’s general administrative activities.

Duties/Responsibilities:

•           Answering and directing phone calls

•                Making meeting arrangements, preparing reports

•                Maintaining appropriate filing systems

•                Assist in conducting annual learning and development needs assessments.

•                Support in obtaining and /or developing effective learning materials utilizing a variety of media.

•                Planning, organising, facilitating and ordering supplies for learning events.

•                Assist in conducting follow-up studies of all completed learning to evaluate and measure results.

•                Working effectively as a team member with other members of management and general staff.

•                Ensuring strict adherence to the organisation’s procedures

•                Assist in planning and development of training calendar and market it to a wide market and audience.

•                Assist in the implementation of communication strategy for training and development programs.

•                Manage training venue bookings and ensure availability of all relevant administrative information.

Education and Experience:

•                Bachelor's degree in relevant field.

•                Minimum of 2 years of experience administration / training

•                Experience in Training and Development field:

• Understanding the Quality Assurance mechanism of the training function.
• Knowledge of MQA requirements as a duly registered Training Institution.
• Knowledge of HRDC requirements.

Required Skills/Abilities:

•                Excellent verbal and written communication skills.

•                Strong interpersonal skills.

•                Adept with a variety of multimedia learning platforms and methods.