The post contributes to the success of the venue, the achievement of business and service targeted, by delivering the highest possible standards of services and customer care.
MAIN DUTIES & RESPONSIBILITIES
- To identify and implement any new areas of business likely to enhance the profitability of the venue, with reference to the Sales and Events and General Manager
- Produces sales based on leads via incoming phone calls, email enquiries or internal referrals with the purpose of converting that lead to a sale. Produces based on previous clients renewing annual events
- Works directly with clients, wedding planners, and meeting planners gathering necessary information for menu planning, floor plan, room set up, timelines, rental orders, décor, cost and billing details and any other requirements pertinent to their event in a timely manner and assist with those items as necessary
- Greet Clients and assist Sales and Events Manager in conducting tastings, working in the best interest of the Company regarding flow of event, layout of food stations and design menu as per Company Standards
- To work closely with the other departments as required to devise innovative packages and promotions
- Understands all details pertaining to the wedding, corporate, social, local and small group of market
- To liaise with Front Of House Management and other departments to ensure the smooth operations of all events
- To represent Attitude at trade shows and relevant events as required
YOUR QUALITIES
- Diploma in Sales Management
- Experience: 2 to 3 years as Sales and Events Executive
- A passion for delivering excellent customer service
- Thorough working knowledge of Microsoft Office (particularly Outlook, Work, Excel and PowerPoint