Coordinate all laundry operations, including supervision of scanning activities and effective use of the linen management software.

Main Responsibilities

Laundry Management

• Coordinate all laundry operations, including supervision of scanning activities and effective use of the linen management software.
• Monitor and ensure service performance against key KPIs: on-time delivery, quality compliance, and quantity accuracy to hotels.
• Coordinate and optimize transport planning with hotels and dry-cleaning units.

Quality Management

•    Ensure compliance with Beachcomber Laundry Quality Standards.

•    Control quality of new linen received from suppliers.

•    Monitor packing and folding standards as per approved procedures and quantities.

•    Oversee quality of linen within the operational circuit.

•    Prepare and submit daily, weekly, and monthly quality reports, including corrective action follow-   up with Management.

Linen Management

•    Supervise linen tracking, write-offs, losses, and rewash processes.

•    Ensure proper storage, documentation, reporting, and coordination with laundry and hotel teams.

Linen Stock Management

•    Prepare weekly reports on outstanding quality and RFID/non-tag tracking issues.

•    Manage tag movements, including sending new tags to suppliers for replacement.

•    Perform daily reconciliations and generate variance reports for in/out figures.

Qualifications and profile:

• Higher School Certificate (HSC)
• Proficiency in Microsoft Office (mandatory)
• Experience in the textile/laundry field will be a definite advantage