Our client is seeking to recruit a Shop Supervisor.
Responsibilities
. To work closely with the manager and team to support sales and achieve target;
. Responsible of the team in the absence of management and feel confident in understanding the duties;
. Provide a positive working environment;
. Handle employee issues appropriately and in a timely manner;
. Seek support and advice from Management;
. Deal with customer complaints;
. Provide exceptional customer service;
. Involve in regular store meeting and liaise with staff and operations;
. Monitor the daily tasks of staff to achieve target;
. Organise your daily tasks schedule;
. Inform management of lateness/absenteeism and responsible of all local/sick leave of staff;
Profile
SC/HSC
At least 3 years experience in retail field;
Computer literate;
Ability to manage a team;
Multi task;
Ability to work under pressure;
Positive attitude;
Proactive