Retail Supervisor
- Plaine Wilhems
- Negotiable
- Permanent
- Added 12/03/2024
- Closing 11/04/2024
To drive sales through ensuring flawless daily operations in assigned section, including product availability, proper stacking and pricing.
Principal Accountabilities
- Evaluating the supply and availability of stocks and maintaining proper inventory levels.
- Ensuring the section in general remains neat and clean at all times; namely floor, shelves areas, etc.
- Implementing measures to avoid stock damages, theft, and wastage through proper stacking, rotation and products ordering assistance.
- Close monitoring of product availability on shelves and stocks.
- Ensuring good product conditions on shelves at all times and proper displays through application of preset planograms and latters’ upkeeping.
- Addressing customers' requests, comments, and complaints; and to report and feedback to supervisor and the management team for appropriate corrective actions.
- Motivating subordinates to achieve targets.
- Monitoring and follow up of supplier merchandisers’ presence, attitudes, work and productivity.
- Coaching new staff members and scheduling shifts.
- Monitoring and reporting sales levels.
- Ensuring proper stacking of shelves and proper pricing
- Seeking ways to better promote the section, products and service.
- Being attentive to the customers and providing outstanding customer service.
- Planning, organizing own work and that of team members to meet operational requirements.
- Complete purchases and orders process via IBORA or LBOSS system
Experience and Skills
- Secondary education
- Pro-active in-store planning and organizational skills
- Self-motivated
- Interpersonal skills
- 3-4 years work experience in similar position is essential
- Strong sales abilities and customer service skills
- Coaching skills
- Computer literate (essential)
- mauritian citizenship or valid work permit (essential)