Receptionist

DistriPC Ltd (Elytis) – a member of Leal Group - is currently looking for a Receptionist who will be responsible to attend promptly and courteously to all incoming and outgoing calls, welcomes customers, visitors by greeting them and directs them to appropriate staff.

Main Duties & Responsibilities:

• Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
• To connect customers promptly to their requested recipient and inform the recipient of the name of the person who is calling
• To communicate to employees any miscalls and messages left by customers during their absence through email and ensure to provide necessary customers details for calling back.
• To perform local & international outgoing calls upon staff and managers requests. All international calls must be input into the international call log sheet.
• Greet visitors entering establishment with a smile, determine nature and purpose of visit, as per company procedure, the receptionist need to provide a visitor’s badge to the visitor.
• Propose and serve tea/coffee to customers upon request.
• To backup the cashier whenever the cashier is on leave, out for lunch or out of office - Keep a current record of staff member’s whereabouts and availability.
• Ensure that all local & sick leaves request are dully recorded in the Leave Management system.
• Provide attendance records upon demand from managers sheet from the finger attendance system and inform the COO/Executive secretary for any irregular log in/log out activities.
• Responsible to raise maintain control on Stationaries and other Office supplies & consumables and ensure that adequate products are available for the smooth running of the office.
• Responsible to efficiently perform any other related duties as requested by the head of department wherever possible.

Qualifications & Experience:

• SC/HSC Holder
• At least one-year experience in a similar role
• Good interpersonal & communication skills
• Organization and planning skills
• Fluent in French and English (both written & oral)
• Excellent customer service skills
• Ability to work with colleagues at all levels