Project officer

Serves as Project Manager for a limited number of key accounts. The purpose of this position is to facilitate jobs in the execution phase of our Client’s production needs.

Essential Responsibilities, Accountabilities & Results

• Consult with On-Site Personnel and/or Client during the artwork development and pre-press execution

• Attend any pre-production meetings (or other meetings), when feasible, per On-Site Personnel’s/Sales request or request of the Client

• Respond in a timely manner to Clients

• Establish a good and professional working relationship with our Client(s) and design firm(s), engravers and printers

• Communicate artwork issues with the client as well as internal and external stakeholders

• Respond timely to requests of Client/On-Site Personnel /Sales and others

• Document all critical and pertinent information that may impact quality

• Participate in process improvement efforts and various production meetings to foster a positive creative impact on the business

• Verify technical supplied data is correct to supplied art

• Manage project timelines

• Communicate received and shipped art to On-Site Personnel/Sales and perform user functionality in a Client’s database used for tracking artwork projects

• Understand the Client’s process (deliverables, rework)

• Communicate issues to Management

• Order entry (ensure orders are complete and concise when delivered to production)