Project Consultant Lead

Ceridian is a global Human Capital Management technology company and strategic HCM partner serving over 25 million users in more than 50 countries.

Ceridian is a global Human Capital Management technology company and strategic HCM partner serving over 25 million users in more than 50 countries. Our solutions include the award winning Dayforce HCM, Dayforce Global Solutions, Small Business Payroll, LifeWorks Employee Assistance & Wellness, and Team Relate Assessment & Coaching Tools. We look for fun, intelligent, team players who believe in our values: customer focus, transparency, diligence, optimism, and agility!
 

About the Position:
 

The Project Consultant Lead supports implementation teams, project managers and other subject matter experts through various activities. Key responsibilities include; training and coaching of associates, assisting with escalations, quality assurance through audits and reviews, capacity planning, helps with governance and provides technical oversight. In addition, the Project Consultant Lead contributes to continuous improvement of implementation practices and may participate in the sales cycle to determine scope and effort, and set expectations for project delivery.

Roles and Responsibilities

·Leverage shared implementation services and subject matter experts to augment team core skills and increase project to resource ratios

·Provide coaching and mentoring to improve performance

·Build team expertise and confidence in project delivery work through real-time feedback and coaching and effective training plans

·Motivate teams to document solutions and contribute to internal knowledge share

·Demonstrate thought leadership to resolve customer & business challenges; proactively address project escalations

·Participate in the company’s internal, departmental and cross-departmental initiatives

·Lead quality assurance activities through account audits and reviews

·Contribute to continuous improvement of implementation practices

·Support implementation related activities such as capacity planning, team design, KPI analysis …etc.
 

Qualifications

·Bachelor’s degree or equivalent experience

·7+ years of experience in human capital management applications consulting preferred

·5+ years in Consultant role with Ceridian HCM an asset

·Strong technical background

·Ability to lead technical teams

·Demonstrated experience translating customer business requirements into workable software solutions

·Expert in SQL, XML, C#, SFTP