Edit
Return to Job Search
  • Save This Job

Porter

  • Riviere du Rempart
  • Not disclosed
  • Permanent
  • Added 09/01/2017 
  • Closing 08/02/2017
Login to apply

Description

To handle guest luggage on arrival, departure and during stay in an efficient manner.

 

RESPONSIBILITIES

  • Customer Service
  •  Actively participates in the provision of excellent service to guests
  • Cordially welcomes guests on their arrivals and opens car doors
  • Converses with guests to obtain feedback and suggestions for improvement
  • Guides guests towards service outlets as and when requested
  •  Answers telephone calls in Front Office area when requested
  • Handles customer complaints efficiently through appropriate interaction and/or referral to Head Porter.
  • Logbook Updating
  • Promotion and Direct Up-selling
  • Provides any required information, facilities to educational tours and to supply customers with hotel features
  • Informs of guest arrivals by beating triangle
  • Prepares “mise-en-place” of cold towels
  • Opens doors of vehicle upon guest arrivals at the Hotel
  • Delivers fax, mail, email and messages as instructed
  • Controls taxis request towards service outlets as and when requested
  • Checks with Reception if keys have been returned and guest account settled before guests’ departure
  • Luggage Handling
  • Keeps luggage trolley in good running condition
  • Other cognate duties







Merville Beach

Merville Beach

 

View Employer Profile

View More Vacancies from Merville Beach

Advertise with Us
Help

We use cookies to customise our website for you, giving you the best possible user experience. If you continue without changing your settings, we’ll assume that you are happy to receive this personalisation. Find out more about our cookie policy

Accept & Close