Officer – Payment Units
- Plaine Wilhems
- Negotiable
- Permanent
- Added 12/04/2024
- Closing 26/04/2024
The Officer - Operations is responsible to execute all the day to day activities/tasks within Business Operations. This role acts as both a maker & checker based on the activities being assigned as per established practice and reports directly to the team leader.
KEY RESPONSIBILITIES:
- Assists team leader for processing of payments and remittances emanating from customers and other banks as per the respective Bank of Mauritius cut off time.
- Assists team leader for the day to day running of the different clusters within Payments and other sections in Operations.
- Assist and guide subordinates in their daily routine tasks including scanning and filing.
- Provide support to Post Offices for banking activities and retrieval of documents.
- Resolve discrepancies or issues identified and escalate to the senior officer/ Team Leader, where required. Respond to queries and complaints within a reasonable timeframe.
- Ensure proper reconciliation with the Bank of Mauritius’ statement and any other transfers effected wherever applicable.
- Ensure all proper documentations and compliance as required for customer & merchant signup and process for approvals.
- Data capture & verification of customer information amongst other related operations tasks.
- To act as maker and / or verifier as and when required for smooth running of the different departments across Business Operations.
- To ensure adherence to all banking policies, procedures and regulatory guidelines.
- To ensure all KYC and Anti-Money Laundering requirements are being followed.To make regular checks and record/report findings.
- To ensure proper record keeping at all times.
PREREQUISITES:
- Candidate should have minimum HSC or diploma/degree in banking from a recognized institution or any other acceptable qualifications.
- Minimum 5 to 7 years of banking experience in similar environment would be an advantage.
- Well versed with banking guidelines, Policies & Procedures (internal & external) and regulations.
- Maintain confidentiality of information, be ethical and willingness to work during odd hours.
SKILLS:
- Adherence to the professional code of ethics;
- Team player, self-motivated and well organized;
- Good interpersonal skills;
- Good analytical skills; and
- Prepared to go extra miles to meet deadline.