Junior Functional Analyst – System Admin

At SD Worx, we are looking for energetic people to join our team. With us, you get the chance to showcase your talents and grow like never before! Ready, set, apply!

At SD Worx Mauritius, we are focused on building capability and flexibility to meet the growth of the business whilst increasing the profitability across the organisation. We support SD Worx on most of the business areas such as HR, Finance, Marketing, Software Development, Testing, Implementation and Service Delivery. There are numerous opportunities at SD Worx Mauritius for people with the right blend of skills, experience and character! Are you ready to join us?

Corporate IT & Data Solutions

Corporate IT & Data Solutions (CIDS) is responsible for all internally focussed tools regarding our enterprise value chain. The major products in this enterprise value chain are Salesforce, SAP (4HANA), Kimble/Kantata and our in house built Corporate Data Management.

What do we have to offer?

• An attractive salary based on your experience and achievement. Including allowances for transport, internet and mobile (more information available during interview) with an addition of medical insurance fully paid by SD Worx for you and 2 dependents (upgrades available). And a yearly company bonus.
• A dynamic environment: flexible working hours and working from home – everything is negotiable. We also offer career break options.
• Learning opportunities: through an individual development plan and professional training
• Career growth: whether you want to become more of an expert in your field our you want to expand your knowledge more horizontally, there is always room to grow within SD Worx!
• And all leaves are granted as from day 1!

The role

In the architecture of SD Worx Enterprise tooling, Kimble/Kantata plays a crucial role. And this is why your role as our System Administrator is so important to us.
Coordinating and collaborating, that is what this job is all about. One of your main goals is to collaborate with the different stakeholders, like product managers and specialists. Together you will make our platform better and more user-friendly. You are responsible for the application and its functionalities based on the requirements of our business and the composed user stories, in close collaboration with the Developers and Product Owners.

Key Responsibilities

• Comprehending the functional requirements from your stakeholders and translating them to technical solutions. Making sure users understand and are satisfied with the configurations in Kimble/Kantata.
• Responsible for business requirements gathering, workflow analysis, user stories, and acceptance criteria.
• Creating and refining of the business user stories. Sharing business and technical insights with the Product Owner.
• Gathering, creating and maintaining current and future business process flows for both internal use and SD Worx’ business.
• Using an Agile methodology to keep track of your projects.
• Coordinating regularly with stakeholders, like our Support Squad, the Product Owners and the business owners
• Performing manual user acceptance testing on digital products to ensure product meets requirements and functions
• Testing product in prescribed browsers, operating systems, and devices
• Creating complex reports and dashboards to meet business requirements
• Ensuring that there are as little bugs as possible in Kimble/Kantata Suite
• Providing technical support to our Support Squad to resolve configuration defects
• Assessing readiness to deploy each release
• Keeping informed about the developments in the Kimble/Kantata technology stack, including all innovations that are included in future releases
• Taking ownership and doing close follow up on project/s assigned, ensuring targets are met
• Creating test plans, document (e.g. Release Notes, Demo Videos,..), evaluate and track testing results
• Checking the usability view of the product and ensuring the best way to solve QA arising problem on the projects.
• Creating and maintaining QA (training) materials

Educational / Skill / Experience Requirements

• Degree holder in IT/IT related fields or equal by experience
• SQL
• Excellent analytical and problem-solving skills
• Ideally you have experience in ‘’Kimble/Kantata’’ and its processes
• Experience with Testing software such as Azure DevOps would be an advantage
• Communicating ideas proactively and concisely
• Autonomous and take initiatives when relevant
• Experience in working in Agile squads and international environment are considered as a plus
• Being a team player and flexible
• Excellent English communication skills (verbal and writing)

For us, learning and innovating are like breathing, inspiring us to always go beyond. We offer multiple trainings, projects… where you will learn from experts or in practice. From the start you will be engaged in your team, where we share knowledge, talents and celebrate our differences.

From many places, we work as one, moving from better to best together.

SD Worx lives diversity in the workplace. Diversity provides inspiration and innovation in our company. We particularly welcome applications from qualified talent, regardless of origin, nationality, gender, skin colour, ethnic and social background, religion, age, disability, sexual orientation and stage of life.