IT Officer
- Plaine Wilhems
- Negotiable
- Permanent
- Added 23/04/2024
- Closing 23/05/2024
- Miss Yvonne Sik Yuen
Login to apply
Provide first level support for all IT relevant tasks and generating Management Information reports. This is an entry level position.
- Resolving IT support requests from employees
- Answering employee questions regarding computer systems
- Gathering and analyzing data to diagnose problems with computer systems
- Changing configurations, settings and permissions to fix computer issues
- Installing new software and hardware drivers and updating existing ones as needed
- Updating employees on the status of their service requests
- Installing and configuring computer hardware, software, systems, networks, printers and scanners
- Generating management information reports.
- Monitoring and maintaining computer systems and networks
- Responding in a timely manner to service issues and requests
- Providing technical support across the company (this may be in person or over the phone)
- Maintaining accounts for users
- Repairing and replacing equipment as necessary
- Testing new technology
- Training users on Microsoft products
- Participating in IT related projects
- Occasionally to assist Marketing department regarding website and social media.