Head Waiter

Head waiters/waitresses manage the food and beverage service in a hospitality outlet or unit.

• Train and supervise waiters and waitresses to give high standards of service in terms of time, quality and personalization.
• Supervise the mise-en-place of the assigned station to ensure a smooth service during operation.
• Inspect table layouts in the station ensuring that they meet the standards set.
• Check and ensures the serviceability of equipment and furniture. 
• Sell food and beverage so as to meet restaurant budgets. 
• Take food and beverage orders correctly. 
• Give wine service according to international practices. 
• Prepare flambe items, if offered by the restaurant, with showmanship and authenticity in preparation 
• Control the inventory of cutlery and service equipment allotted to the station. 
• Assign duties ensuring equity of work. 
• Ensure that staff meets hygiene and discipline standards.