F&B Supervisor

Shanti Maurice Resort & Spa is currently seeking for a dynamic, motivated and talented "F&B Supervisor" to join its team. If you are looking for an exciting challenge, this opportunity is just for you !

Duties & Responsibilities 

• Creates a positive guest experience by delivering a high level of service and ensuring that all team members fully engage with guests to better understand their needs and exceed their expectations.
• Moves throughout the facility and kitchen areas to visually monitor and takes corrective actions in order to ensure that the food quality and service standards are in line with Shanti Maurice Resort & Spa
• Evaluates guest satisfaction by seeking feedback and directly interacts with guests with a focus on continuous improvement.
• Conducts routine inspections in all F&B areas and listens to and addresses guests’ issues, concerns and comments in a prompt and efficient manner to ensure guest satisfaction and repeat business.
• Offers advice about menu and beverage/wine choices
• Prepares, assigns and delegates responsibility and authority to ensure that objectives are met and excellent service is consistently achieved.
• Monitors the equipment and reports any deficiency to the Engineering department.
• Conducts inventory of all equipment and materials in the restaurant and takes remedial actions so that team members can work in proper conditions.