Duty Manager

Position purpose 1. Act as the Management’s Representative in the absence of the Resort Manager, General Manager and Head of Departments. 2. Implement and enforce the Sands Quality Standards in all areas supervised

QUALIFICATIONS & EXPERIENCE
1. A Diploma in Hotel Management
2. At least three years experience in a similar position

REQUIRED STANDARDS
1. Fluent in both English and French. Knowledge of a third language will be a definite advantage.
2. High ethical standards
3. Be able to work in a team and handle work pressure
4. Be able to demonstrate two-way communication and accept critics positively
5. Have a good knowledge of Front Office, Housekeeping and F&B services
6. Be a role model for staff members and guests
7. Willing to learn new skills and systems
8. Possess qualities of discretion and maintain confidentiality at all times
9. Be genuinely committed to guests and fellow colleagues
10. Strive to achieve highest standards
11. Healthy and well maintained appearance and good grooming at all times.