Business Transformation Coordinator

The BT Coordinator will be assisting in developing and executing the business transformation strategy for the bank; while ensuring successful planning of the BT road map to drive organizational change and innovation initiatives aiming at improving the bank’s operations, processes, and performance.

Key responsibilities:

• Work closely with the Business Transformation Manager to develop the business transformation strategy and road map, aligning them with the bank's overarching goals and objectives.
• Analyze and understand operational and process-related issues within various departments of the bank, providing insightful consultation and recommendations for operational efficiency improvement and digital transformation.
• Actively engage with stakeholders at various levels to gather requirements, address concerns, and ensure alignment with the prioritization of resources and transformation objectives through the project management office.
• Collaborate with the project management office (PMO) on the implementation of digital and automation projects, ensuring they are delivered on time, within scope, and on budget.
• Research new tools and technologies, proposing initiatives that align with the bank's strategy and areas of focus, fostering innovation, efficiency and driving performance.
• Follow up and coordinate the adoption of new tools and initiatives by staff and management, providing necessary support and addressing challenges to ensure successful implementation.
• Prepare comprehensive reports on the status of implementation plans and strategy, highlighting achievements, challenges, and recommendations for improvement.