Assistant Housekeeping Manager

SO Sofitel Mauritius is looking for dynamic professional to join the Housekeeping Team.

• Directs the work assignments of supervisory and non- supervisory personnel;
• Monitors housekeeping personnel to ensure that rooms especially those of A- Club Members, known repeat guest and other VIPs  receives  proper attention;
• Informs other departments of housekeeping  matters that concern them particularly the laundry department,  the engineering department , F&B and the front office;
• Establishes  and maintains  effective employee relations;
• Assist the Housekeeping Manager in personnel matters such as interviewing, evaluating and counselling;

• Identifies training needs and  assists in developing and implementing training sessions;
• Conducts training and re-training of all housekeeping personnel;
• Conducts Audits of guest rooms, public areas and linen room;
• Schedules routine inspections by supervisors of all housekeeping  areas;
• Ensures that out of order rooms are assigned as required;
• Audits  guest rooms and inspects linen room and public areas on a regular basis to ensure that all the furniture, facilities and equipment are clean and in good condition;
• Maintains appropriate standards for dress, hygiene, uniforms appearance, posture, and conduct of housekeeping;
• Tracks the progress of agenda items covered during departmental meetings;
• Ensures  that housekeeping personnel are familiar with in-house  facilities for the purpose  of assisting guests;
• Helps to monitor and control department cost;
• Helps to  prepare  housekeeping budget;
• Maintains open channel of communication with the Housekeeping Manager on all matters affecting the housekeeping department;
• Supervises outside contractors to ensure contractual compliance;
• Helps to monitor and control housekeeping tasks such as lost and found, key control, and security emergency procedures that help to maintain the health and security of personnel and guests;
• Handles other duties and projects as assigned.