Spa Receptionist

Welcoming and greeting clients warmly and ensuring that they feel comfortable and happy on their visit.

• Greeting and assisting guests
• Directing guests to the spa area
• Handling any requests or complaints
• Promoting the spa's facilities, restaurants, and bars
• Welcoming guests and visitors to the spa, salon, and retail area
• Arranging appointments for treatments upon request
• Coordinating scheduling of appointments for spa services
• Referring guest complaints related to spa activities or treatments to management staff in accordance with departmental policies and procedures
• Good interpersonal skills are required for this job
• Good human relations
• Excellent phone etiquette
• Possess strong knowledge of how computers work, as well as the ability to use MS office package to process and store information
• Excellent multitasking skills to successfully handle several assignments togethe