Sales Support

This role encompasses providing administrative support across various sales segments, including Pharma and OTC, Medical, and Diagnostics, among others. The primary objective is to ensure smooth order-to-cash processes, commitment to customer care, and adherence to company policies and standards.

Role Overview:

The Sales Support plays a crucial role in supporting the efficiency, development, and processes of the sales invoices and orders for the department. This role encompasses providing administrative support across various sales segments, including Pharma and OTC, Medical, and Diagnostics, among others. The primary objective is to ensure smooth order-to-cash processes, commitment to customer care, and adherence to company policies and standards.

Key Responsibilities:

• Process sales and suppliers’ orders, invoices, and quotations accurately and efficiently.
• Assist Sales Executives and Sales Representatives in preparing sales reports, quotations, and tenders.
• Provide timely and effective support to customers regarding order status, product inquiries, and complaint handling.
• Maintain comprehensive records of sales transactions and internal filing systems.
• Collaborate with various departments to ensure smooth order fulfillment and delivery.

Requirements:

• Minimum Higher School Certificate or equivalent.
• At least 2 years of experience in sales support or related functions.
• Proficiency in English and French (both written and spoken).
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.