Relationship Manager - International Banking

The Relationship Manager is responsible for developing and maintaining relationships with a portfolio of International Banking customers and be key personnel within the management companies.

KEY RESPONSIBILITIES:

• Manage a portfolio of International Banking clients with a view of developing mutually beneficial business opportunities.
• Target prospects to drive Business Development sales.
• Control the quality of the portfolio using available triggers and adherence to Risk Management guidelines and policies.
• Create networks with key decision makers internally and externally.
• Ensure Sales optimization of all International Banking product.
• Determine products that are most effective in meeting customers’ needs.
• Develop internal relationships that enable the deployment of appropriate products which will drive revenue from existing and new customers.
• Provide direction to Product Team/ Treasury and Marketing for the introduction of new products and services to target new market opportunities.
• Develop and maintain close working relationships with customer service teams to ensure that corporate clients are managed within agreed service levels.
• Adhere to confidentiality clauses at all times
• To plan and implement the policies required for the company’s corporate ventures, thereby ensuring correct step is taken.
• Build and lead an effective and cohesive team

PREREQUISITES:

• A minimum of 3 years overall experience including the offshore sector or international banking, or any related field acceptable to the bank, with a proven track record in sales, account management and relationship management.
• Excellent oral and written communication skills, ability to convey information effectively and convincingly to all levels.
• Solid understanding of the business and market dynamics, key challenges and competitive landscape of the offshore business.

SKILLS:

• Team Management
• Sales/networking
• Planning, Organizing, budgeting and reporting
• Knowledge of Banking Operations
• Process and quality driven with high attention to detail
• Analytical, proactive and solution oriented
• Good verbal and written communication and reporting skills
• Highly committed to procedural compliance