IT Applications Channel Support – Team Leader

Reporting to the Manager – IT Applications and Team Leader – IT Application Support, the job incumbent will be responsible to troubleshoot and provide a functional/technical fix to business.

DUTIES & RESPONSIBILITIES

• Guide, Troubleshoot and resolve business queries with a Functional/Technical solution
• Work with IT colleagues across the Group to develop technology strategy in the context of the business strategy
• Document code and implement code quality tools
• Contribute to team effort by accomplishing project tasks on schedule
• Ensure IT application support process disciplines (solution delivery, QA, etc.) and standards are established, effectively managed and performed
• Any other cognate duties as and when required