Head Sommelier

Maradiva Villas Resort & Spa, a member of Leading Hotels of the World, is an exclusive luxury resort located in Flic en Flac. We shall be pleased to welcome you in our Maradiva Family as a talented member

Role Description

Responsible for recommending wines and having a thorough and current knowledge of wines to deliver an excellent guest experience while assisting with achieving departmental targets.

ESSENTIAL FUNCTIONS

-          Recommends the proper wines to guests in order to complement their meals (Wine pairing).

-          Delivers a high level of wine service, replacing corked bottles before they reach the guest, decanting bottles if requires, ensuring that wine is at appropriate temperature.

-          Knows the full wine list in order to assist guests with their choices, being able to make recommendation to guests for a better choice.

-          Evaluates guest satisfaction by seeking feedback and directly interacts with guests with a focus on continuous improvement.

-          Ensures that fridges, stores, alcohols and supplies are locked and secured before departure.

-          Records the loss through spoilage or waste and reports loss immediately to department head.

-          Assists with the monthly stock take of all alcohols and stores to exact quantities.

-          Evaluates cost effectiveness of all aspects of the F&B operations and develops and implements cost saving and profit enhancement measures.

Monitors the cleaning level in all areas of the F&B and makes sure that all team members adhere to the health, hygiene, safety and quality standards imposed.

REQUIREMENTS

-   At least 3 years experience as Sommelier in luxury hotel 

-   WSET Level 3

-  Thorough knowledge of wines including foods, beverages, spirits, supervisory aspects, service techniques and guest interaction.

-  Must possess strong organizational and people management and interpersonal skills.

-  Ability to effectively deal with a variety of audience, some of whom will require high levels of patience, tact and diplomacy.

EDUCATION

Higher School Certificate or equivalent.

Mauritians only please.

Full Job Description is available upon request.

Please feel free to contact me for more information

Management reserves the right:

To call only the shortlisted candidates for interview.

Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate.