As the Freight Forwarding Coordinator, you will report to the MRU Administration Director daily and manage ocean & air freight operations. You will commute daily to all the suppliers and customers / Product Managers.
Job Description
As the Freight Forwarding Coordinator you will report into the MRU Administration Director daily and manage ocean & air freight operations. You will commute daily to all the suppliers and customers / Product Managers. You will also have the following responsibilities:
- Engage the Freight Forwarding Contracted Service Providers, performance management review of the suppliers and appraisal / monitoring.
- Ensuring maximum operational effectiveness & efficiency across all aspects of the ocean freight operations.
- Ensuring the Department is meeting KPI’s.
- Ensure Standard Operating Procedures and Service Level Agreements are in place, and complied with, for all business handled.
- Engage directly with all key players for Project Cargo. Management of end to end solutions.
- Responsible for ensuring all relevant customer and supplier rate cards (When applicable) are filed with validity periods monitored and controlled. Cross verification with invoicing.
- Communicates regularly with customer in regard to customer’s shipment status as well as continuous communication with overseas parties to meet delivery commitments. Follow-up with freight forwarder to monitor and track departure and arrival information and updates.
- Support on efficient billing processes. Ensures invoicing of rendered services is completed accurately and, in a timeframe, consistent with company policy.
- Completes coordination between all applicable parties for all import / export shipments for our customers; ensures timely bookings with freight forwarder.
- Effective time management with problem solving and decision-making skills.
- Multiple task skilled required
The Successful Applicant
3+ years experience in Ocean & Sea Freight
Expert knowledge of Ocean & Sea Freight quotations, pricing, facilitation
Knowledge of all sea & ocean freight areas (bulk, breakbulk, LCL, FCL containers, general cargo, Haz Cargo)
Computer literate (Excel, Word, Email)
Strong English written and verbal ability