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Customer Service Agent (sales agents/call center)

  • Plaine Wilhems
  • 21,000 - 30,000
  • Permanent
  • Added 07/05/2024 
  • Closing 06/06/2024
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We are looking for English Speaking Sales Agents for our BPO (call center)

 

CUSTOMER SERVICE and SALES EXECUTIVE (ENGLISH SPEAKING)

We are looking for English Speaking Sales Agents for our BPO (call centre)

Key Responsibilities: 

  • Respond to customer enquiries, and provide accurate and timely information.
  • Investigate and resolve customer issues, and provide appropriate solutions or recommendations.
  • Maintain accurate records of customer interactions and transactions.
  • Work together with other team members to ensure customer satisfaction and retention.
  • Continuously improve your customer service skills and knowledge through training and development.
  • Close sales and achieve sales targets set by the company

Requirements: 

  • Excellent communication skills in English, both written and verbal.
  • Strong problem-solving skills and ability to converse with others.
  • Knowledge of customer service principles, data protection and practices.
  • Ability to work in a fast-paced environment and handle multiple tasks at the same time.
  • Capable in Microsoft Office and proficiency in using online communication tools and CRM systems
  • Strong sales acumen and ability to persuade and close deals

Compensation:

We offer a competitive salary, benefits package, prospects for career advancement and very attractive commissions. If you are a driven, results-oriented individual who is passionate about customer service and sales, we encourage you to apply.

We are available on 58045306 or 57879176 (Monday to Friday as from 10am till 3 pm)

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