Community Manager

Community Manager

Key/Primary Responsibilities

Digital Content Strategy:

• Collaborate with teams to develop a digital content plan aligned with brand goals.
• Stay updated on industry trends to enhance the visual appeal and effectiveness of digital marketing efforts.
• Implement and manage digital campaigns, ensuring timely delivery and alignment with the content plan.

Content Creation:

• Use tools like Canva and Adobe Creative Suite to create compelling visuals for campaigns.
• Maintain a consistent and professional visual identity across all digital touchpoints.
• Craft engaging captions for social media and other digital channels.

Newsletter Creation:

• Develop and write engaging content for newsletters, including campaign highlights.
• Coordinate with teams to gather relevant information and updates for newsletters.
• Stakeholder Management:
• Nurture strong relationships with suppliers and ensure close follow-up on outsourced tasks.

Reporting:

• Track and report key metrics and performance of content and engagement across digital platforms.

Stakeholders

• Nurture strong relationship with suppliers and close follow up of outsourced tasks

Reporting

• Track and report key metrics and performance of content and engagement across digital platforms

Qualification /Experience required

• Diploma/bachelor’s degree in communication/Marketing/Digital Marketing or at least 3 years’ experience in a similar position
• Good knowledge of Canva or Adobe Creative suite
• Mailchimp/Zoho or any relevant email marketing tool
• Website content management skills on WordPress or any other CMS
• Hootsuite
• Facebook Business Manager
• Project Management Software
• Google Analytics, Google Search Console and Google AdWords
• SEO Keyword Research
• Microsoft Office & Google Suite
• Strong creative writing and communication skills
• Knowledge of WooCommerce is recommended.