Strategically based close to the cyber hub, AXA Customer Services is part of the leading global insurance brand, AXA Group, as well as a subsidiary of the Mauritian conglomerate, Rogers Group.
Main Activities
Responsible for the technical design, planning, implementation, and the highest
level of performance tuning and recovery procedures for mission critical
enterprise systems. Serves as a technical expert in the area of system
administration for complex operating systems and complex Applications.
Recommends the redesign and configuration of operating systems and system
applications. Investigates and analyzes feasibility of system requirements and
develops system specifications. Identifies methods, solutions, and provides
project leadership and management in order to provide a high level of service to
the users of the department. Performs full supervision of Operations staff
Responsibilities & Duties
Required Profiles and Qualifications
Bachelor degree in Information Technology/Information Systems or related
discipline.
A minimum of 3 years work experience in complex systems design, programming
and systems software and support.
MCSE Certifications will be a definite advantage
Good Knowledge of Microsoft 2012 Server operating systems; current equipment
and technologies in use; Microsoft system administration, enterprise backup and
recovery procedures, and system performance monitoring tools; effective project
management techniques; principles and practices of effective management and
supervision.
Ability to: Plan, organize and document complex system design activities and to
configure systems to be consistent with PCI DSS Standard; communicate
technical/complex information both verbally and in writing; establish and maintain
cooperation, understanding, trust and credibility; perform multiple tasks
concurrently and respond to emergency situations effectively.