Provide day to day IT Support to the organization and resolving service request or problem related to IT Assets such as workstations and peripherals. In addition, manage and update database for the asset tracking related to the company's activities.
Skills Requirements :
Diploma in Information Technology
At least 1 year experience in similar position
Experience in Network configuration (CCNA)
Clear communicator (written and verbal)
Capable of prioritising and managing own workload
Self-motivated, proactive and seek to excel
Installation and administration of Windows Server
Deployment and mastering of workstations
Excellent research skills
Knowledge of network management and operation software
Ruby programming language will be an advantage
Responsibilities
Responsible for overseeing all IT Services and support for end-users (monitoring, troubleshooting, maintenance, back-up, computer/server installation)
Undertake routine preventative measures and implement, maintain and monitor network security and performance.
Support administration of servers and server clusters.
To resolve complex problems and create and improve procedures
Administers process and tools that support and facilitate the asset tracking process related to the company's activities.