Senior Business Analyst

BDO IT Consulting Ltd is hiring a Senior Business Analyst to handle end-to-end business analysis requirements gathering, process modeling, stakeholder engagement, and documentation while collaborating with QA/Testing to ensure requirements are testable and deliver high-quality results.

KEY RESPONSIBILITIES

Core BA Responsibilities

• Lead requirements elicitation using interviews, workshops, surveys, and document analysis. 

• Analyse and document business requirements, functional requirements, and non-functional requirements. 

• Model as-is and to-be business processes, workflows, and data flows, and identify gaps and improvement opportunities. 

• Prepare clear and structured artefacts such as BRDs, functional specifications, user stories, use cases, and acceptance criteria. 

• Support prioritisation of requirements with Product Owners, business stakeholders, and project managers. 

• Manage requirements traceability and change control, ensuring impacts are understood and documented. 

• Facilitate stakeholder workshops, walkthroughs, and demos, ensuring alignment and shared understanding. 

BA + Testing / QA Collaboration 

• Translate business and functional requirements into testing scope, test conditions, and UAT scenarios. 

• Work with Test Leads to ensure test coverage aligns with business priorities and risks. 

• Support UAT planning and execution, including UAT scenarios, sign-off criteria, and defect triage from a business perspective. 

• Help define and standardise templates (requirements, test scope, UAT sign-off, etc.) within the Software Testing capability. 

• Contribute to reporting for clients and internal stakeholders (status, risks, issues, outcomes). 

 QUALIFICATIONS AND EXPERIENCE

• 5+ years’ experience as a Business Analyst (not just QA), ideally in software projects or application implementations. 

• Proven track record in: 

Requirements gathering and documentation 
Process mapping (as-is / to-be) 
Writing functional specs / user stories and acceptance criteria 
Working with cross-functional teams (business, dev, QA, PMO) 

• Experience in Agile / Scrum environments (backlog refinement, sprint ceremonies, etc.)

• Exposure to test management tools (e.g. Azure DevOps, Jira) 

• Experience in domains such as insurance, banking, ERP/CRM, HR, or enterprise applications. 

• Understanding of core testing concepts (functional, regression, UAT, basic non-functional). 

SKILLS AND COMPETENCIES

• Excellent verbal and written communication skills; able to explain complex topics in a clear, simple way. 

• Strong communicator, with a consultative and structured approach. 

• Strong stakeholder management skills, comfortable engaging with business users, SMEs, and leadership. 
• Detail-oriented but able to keep sight of the business outcome. 

• Comfortable working in a new capability and contributing to frameworks, templates, and ways of working. 

• Proactive, collaborative, and able to work with minimal supervision.