Accounts Receivable Officer

The role of Accounts Receivable Officer offers an excellent opportunity for career progression within the Finance Division.

The selected candidate will support the department by ensuring accuracy, compliance, and efficiency in all accounts receivable processes, while upholding our service and operational standards.

As an Accounts Receivable Officer, we rely on you to:

• Ensure timely and accurate preparation of statements, invoices, and follow-up correspondence for all receivable accounts.
• Verify, record, post, and balance all advance deposits, city ledger transfers, and credit card transactions.
• Respond promptly and professionally to guest, management, and internal inquiries on receivable accounts.
• Conduct monthly credit meeting.
• Review and reconcile billing documents, supporting paperwork, batch totals, and PMS (Opera/Fidelio) reports.
• Investigate billing discrepancies, liaising with department heads for validation and approval.
• Maintain up-to-date subsidiary ledgers, reconcile accounts monthly, and prepare aged receivables analysis.
• Prepare and post journal vouchers, adjustments, and A/R entries in Fidelio and WINAC.
• Match settlements against invoices, process credit notes, and support dispute resolution for credit card or debtor issues.
• Support internal and external audits, ensure compliance with accounting SOPs, and maintain accurate filing systems.
• Provide leadership, coaching, and discipline to A/R staff while upholding company standards in grooming, attendance, and professionalism.