Store Manager

At least 6 years work-related experience in F&B operations with at least 2 years as Outlet Supervisor in hotels or restaurants Computer literate Fluent in English and French both written and spoken, a third language preferred

• Ensure high level of quality services are delivered to guests at all times
• Handling and monitoring of guests complaints and the relevant follow up action required
• Ensure the set up and ambiance of the outlet are as per standards
• Adhere with Cash Handling Procedure (safe log book)
• Ensure proper handling of POS machine
• Manage the budget efficiently and effectively
• Control of expenses (shortage)
• Conduct monthly / daily inventory on materials used in the outlet
• Check and approves stores requisitions whilst ensuring par stock at the outlet are maintained
• Ensure respective TMs are operating as per Quality Management System
• Ensure respective TMs are operating as per S&H regulations and policies
• Participate in daily briefings and debriefings with respective team members
• Play an active role in the team and ensure smooth and satisfactory hand-over between shifts