Associate Engineer
- Moka
- Not disclosed
- Permanent
- Added 28/11/2025
- Closing 28/12/2025
Provide end user IT support for matters related to desktop/ laptop and peripherals: printer, telephone, mobile services and specific business applications
Responsibilities:
- Provide end user IT support for matters related to desktop/ laptop and peripherals: printer, telephone, mobile services and specific business applications;
- Involve in basic network configuration and maintenance;
- Telephony: Installing and troubleshooting VOIP Phone and Configuring mobile services;
- Ensure Antivirus are up to date;
- troubleshoot and update;
- Manage IT Asset inventory;
- Assist in the preparation ofIT Budget;
- Involve in IT Procurement process;
- Liaise with suppliers for quotation request and L2 technical support.
Qualifications:
- Diploma in Information Technology;
- Versatile on Microsoft Technology platforms;
- Related experience and training in troubleshooting and providing IT End User Support;
- Basic Knowledge of Networking and M365;
- Excellent customer service skills;
- Good diagnostic, problem solving and time management skills;
- Ability to grasp new processes, services and concepts quickly;
- Excellent written, verbal and interpersonal communication skills in both English & French
