Fitness Coach

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life.

Job Summary

To instruct, lead, and motivate guests in yoga, Pilates and fitness-related activities in a safe, professional, and enthusiastic manner. Always Ensure a welcoming and positive environment within the Fitness Centre. Greeting and assist guests with friendliness and professionalism while providing guidance and support throughout their fitness and wellness experience. Maintain the cleanliness and organization of the Fitness Centre to the highest standards and assist with daily operations as required.

Provide efficient guest check-ins for scheduled classes or personal sessions, ensuring the booking system, billing, and service upselling are handled accurately and in line with departmental procedures. Promote fitness, wellness programs and services to maximize participation and revenue.

Delivering a high standard of service fosters guest satisfaction and contributes to team success overall. Support the Fitness Team Leader, Assistant Manager Club One in upholding professionalism and excellence in all aspects of operations. Demonstrate complete knowledge of the facilities, programs, and services offered, and provide personalized guidance to help guests achieve their health and fitness goals.

Job Responsibilities

• Conduct all scheduled Yoga classes, fitness sessions, and personal training in a safe, engaging, and professional manner.
• Be safety-focused ON all times and maintain a proactive presence in the Fitness Centre, helping, orientation, advice, and supporting all users.
• Ensure all fitness and yoga areas are clean, tidy, and properly set up before and after each class or session.
• Enforce Fitness Centre policies and conduct rules appropriately to maintain a safe and respectful environment.
• Demonstrate a positive attitude, act proactively, and serve as a role model for a healthy lifestyle.
• Deliver fitness-related classes for all age groups, including basic personal training sessions.
• Physically and verbally demonstrate correct use of all fitness-related equipment to ensure safe and effective workouts.
• Recognize and work within professional limits and certifications, avoiding techniques or services outside one’s competency.
• Be fully familiar with the company’s fitness standards and resort-specific SOPs.
• Check all daily class and session bookings, remain flexible for last-minute changes, and ensure smooth guest service.
• Promote and upsell fitness classes, yoga sessions, and wellness-related services through positive interaction with guests.
• Provide an exceptional guest experience, ensuring empathy, attentiveness, and care during all interactions.
• Maintain cleanliness, hygiene, and proper organization of all fitness equipment and facilities always.
• Inspect all equipment daily, reporting any maintenance or safety issues immediately to the Duty Manager or Team Leader.
• Support the Fitness Team Leader, Assistant Manager Club One in maintaining operational excellence and achieving department goals.
• Assist in daily opening and closing checklists, ensuring readiness of all activity areas.
• Contribute to the health and wellness of colleagues by conducting yoga or fitness sessions when required.
• Maintain a high standard of personal hygiene, grooming, and appearance as per company policy.
• Exhibit courteous and professional behavior toward guests and colleagues, fostering teamwork and positive communication.
• Participate actively in trainings, meetings, and briefings as scheduled by management.
• Uphold all safety, hygiene, and emergency procedures in accordance with company and local regulations.
• Ensure all activities are conducted ethically, safely, and within legal guidelines.
• Strive to achieve guest satisfaction, revenue, and performance targets as defined by the department.
• Perform any other reasonable duties and responsibilities as assigned by Management.
• assigned by Management.

About You:

• Female search.
• Certified in health, fitness, or sports-related field.
• Valid First Aid, CPR, and AED certification.
• Good fitness level and able to demonstrate different exercises and activities.
• Guest focused and committed to excellent service.
• Team player with a positive attitude.
• Clear and confident communicator.
• Passionate about fitness and wellness.
• Well organized and reliable.
• Provides high-quality, luxury service.
• Detail oriented in all tasks.
• At least a High School Certificate.