Customer Service Agent –(Contract Basis)

We are seeking a Customer Service Agent with experience in e-commerce.

We are seeking a Customer Service Agent with experience in e-commerce.

As this is a fully remote role, candidates must have access to a stable high-speed internet connection. All essential tools and equipment will be supplied to ensure optimal performance in a home-based environment.

Requirements

• Strong e-commerce customer service experience, with the ability to manage online customer interactions professionally and efficiently.

• Solid knowledge of Shopify, including order management, customer profiles, and product updates.

• Excellent written English skills, with confidence in handling multiple customer queries simultaneously.

• Quick learner, adaptable, and comfortable using new tools or systems.

Nice to have:

• Experience using Gorgias (our main customer service management platform)  not essential, but a major plus.

Personal Attributes

• Friendly, outgoing personality with a collaborative mindset.

• Approachable, positive, and confident when engaging with e-commerce customers.

• Able to balance professionalism with a personable, human touch in every customer interaction.

• Demonstrates reliability, adaptability, and team spirit in a fast-paced remote environment.
  
  If you meet the above requirements and are excited about this opportunity, we invite you to apply today!
  
  

  How to Apply:

  Interested candidates are invited to use the apply feature above.

  Please feel free to check us out at Careers (resolvable.com). However, please note our web team won't be able to support. Applicants need to submit their applications here. 

  We will reach out to candidates by Tuesday October 28th 2025. If you do not receive a response from us by that date, please consider your application unsuccessful. Thank you for your interest in this opportunity.