Web Content Assistant
- Riviere du Rempart
- Not disclosed
- Permanent
- Added 26/09/2025
- Closing 26/10/2025
We are looking for a Web Content Assistant to join the Online Development team based at our Head Office in Mapou.
Overview of the Role:
We are looking for a proactive Web Content Assistant to support our Online Development Executive and the wider Communications team. This role is ideal for someone eager to build a career in web content management and online communication.
You will gain hands-on experience maintaining website content, ensuring layouts are visually appealing, and supporting the launch of new campaigns and content initiatives across all ER Hospitality websites.
Main Responsibilities:
- Assist with the maintenance and timely updating of content across ER Hospitality websites using the Content Management System (CMS), HTML, and other tools
- Liaise with other departments and teams to ensure website content remains accurate, engaging, and up to date
- Assist the web development team with testing new websites, functionalities, and developments
- Monitor new and existing online content to ensure consistency with branding, tone, and guidelines
- Help create and publish blog articles, landing pages, and campaign content in support of communication initiatives
- Optimise images using Adobe Photoshop or other image-editing tools, prepare images for the web, including compression and formatting according to standards
- Provide guidance to team members on formats and presentation of content for the web
- Collaborate with colleagues to feature content that highlights new projects, seasonal campaigns, and key initiatives
- Monitor websites for issues such as broken links, outdated information, orphan pages, missing images, or incorrectly attributed content
- Assist in maintaining user access rights and permissions within the CMS
- Help to track website traffic, engagement metrics, and other key analytics, preparing reports for the Communications team
- Support the integration of SEO best practices in coordination with the SEO team
- Stay updated on accessibility standards, terms and conditions, privacy policies, whilst ensuring compliance across ER Hospitality websites
- Assist in the long run with training and support of internal content contributors so they can confidently add, edit, and update content through the CMS and related editorial processes
Candidate's Profile:
- Degree in communications, web or digital marketing, or a related discipline (or equivalent training/experience)
- Minimum of one year’s experience with website content management, preferably in hospitality, communications, or a similar environment
- Excellent attention to detail, with the ability to manage multiple priorities and meet deadlines
- Strong interpersonal and teamwork skills, able to work effectively with both technical and non-technical colleagues
- Good writing and editing skills to ensure accuracy and consistency
- Good understanding of web technologies, conventions, and content management best practice
- Technical skills preferred: CMS management (e.g. Drupal, Umbraco, WordPress) / HTML (knowledge for editing and troubleshooting) / Adobe Photoshop (image editing, compression, optimisation) / Adobe Acrobat Pro (document formatting and publishing)
