Customer Service

We are seeking a professional, and customer-oriented Customer Service Representative to join our Insurance Team.

Key Responsibilities: 

• Serve as the first point of contact for clients via phone.

• Provide accurate information on insurance products, claims, and procedures.

• Handle customer complaints and escalate complex cases to the relevant department.

• Coordinate with the sales, underwriting, and claims teams to resolve customer queries efficiently.

• Maintain a high standard of professionalism and customer satisfaction.