Billing & Admin Officer (2537-BAOF)

Our client is seeking to recruit a dynamic Billing and Admin. Officer who will be responsible for managing the clinic's billing operations, financial records, and providing administrative support to ensure smooth day-to-day operations.

The role requires prior experience in a healthcare or clinical environment, strong knowledge of billing practices, and the ability to handle both financial and administrative duties with professionalism and discretion.

Responsibilities:

Billing & Finance:

• Generate and issue accurate invoices to patients, insurance providers, and third-party payers.
• Review, process, and submit insurance claims in a timely manner.
• Monitor accounts receivable and follow up on outstanding payments.
• Reconcile daily collections and maintain proper cash and banking records.
• Assist in preparing financial reports, statements, and audit-related data for management review.
• Ensure compliance with billing procedures, healthcare regulations, and patient confidentiality standards.

Administrative Support:

• Maintain accurate patient records, appointment schedules, and clinic databases.
• Support front-desk operations, including greeting patients, answering calls, and handling inquiries.
• Manage office and medical supplies inventory, ensuring timely ordering and stock control.
• Coordinate staff meetings, prepare minutes, and organize clinic documentation.
• Liaise with vendors, service providers, and external partners to support clinic operations.

Profile:

• Prior experience in medical billing is mandatory.
• Higher School Certificate (HSC).
• Diploma in Accounting, Business Administration, Healthcare Administration, or related field would be an advantage.
• Minimum 2-3 years of experience in a similar role, preferably in a healthcare or clinic setting.

Skills & Competencies:

• Proficiency in MS Office Suite (especially Excel).
• Familiarity with medical billing systems, medical coding, and health insurance processes is an advantage.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills for dealing with patients, insurers, and staff.
• High level of accuracy, discretion, and confidentiality in handling sensitive information.
• Ability to work under pressure and meet deadlines.